Agency Resources

Food Bank Portal Ordering

NEW: Food Bank Portal

Welcome to the Rhode Island Community Food Bank Member Agency Portal. Here current member agencies will find the documents, forms, and toolkits on membership and food safety to help manage Food Bank member programs. If you are a current member agency and need assistance, please contact Jennifer Hazard, Agency Programs Administrative Coordinator.

We have a NEW digital form to help you update your agency contacts! You can easily add or remove contacts year-round. Click here to access the Updates to Program Contact Information Form.

Agency Orientations

  • Agency orientations are required for new staff and volunteers who order online or pick up at the Food Bank. Our orientations are in person at the Food Bank.
  • Do you have new staff members or volunteers helping with your food program? Sign them up for one of our trainings to learn everything they need to know about Food Bank membership, how to order online, and more. This training is required for anyone ordering and/or picking up product from the Food Bank. After attending, participants are then considered ‘qualified shoppers’ on behalf of your program.
  • Contact Jen Hazard to join an upcoming orientation.

Workshops & Trainings

Click the links below to browse the workshops and trainings available to member agencies.

Video: Intro to the Food Bank

If you are looking to onboard new staff and volunteers or need a refresher for current staff and volunteers, check out our video “Introduction to the RI Community Food Bank“. This video is a condensed version of our in-person agency orientation to help member agencies provide a basic training to support staff and volunteers who are not part of managing the everyday food program operations. This on-demand training is meant for those who intend to help, yet do not need to be added to your account as an authorized shopper with the ability to place orders or act as a main point person for between the Food Bank and your agency.

Tool Kits

The Food Bank puts together tool kits for our member agencies on a monthly basis, which include resources on a variety of topics. For Community Resource and/or Outreach questions, please contact Lihna Agostini, Director of Community Outreach.

All Community Resources

TEFAP Information

The documents below are a TEFAP requirement for members accepting and distributing TEFAP food. Most of these resources are available in multiple languages. For TEFAP questions, please contact Kadir Carcamo, Federal Programs Manager.

Click the following links to learn more about the TEFAP program: in English and in Spanish.

View our TEFAP tutorial video here for more details about the program.