Welcome to the Rhode Island Community Food Bank Member Agency Portal. Here current member agencies will find the documents, forms, and toolkits on membership and food safety to help manage Food Bank member programs. If you are a current member agency and need assistance, please contact Jennifer Hazard, Agency Programs Administrative Coordinator.
We have a NEW digital form to help you update your agency contacts! You can easily add or remove contacts year-round. Click here to access the Updates to Program Contact Information Form.
NEW: Agency Express
Check here for additional resources!
Agency Orientations
- Agency orientations are required for new staff and volunteers who order online or pick up at the Food Bank. Our orientations are in person at the Food Bank. View our April – June 2026 schedule here.
- Do you have new staff members or volunteers helping with your food program? Sign them up for one of our trainings to learn everything they need to know about Food Bank membership, how to order online, and more. This training is required for anyone ordering and/or picking up product from the Food Bank. After attending, participants are then considered ‘qualified shoppers’ on behalf of your program.
- RSVP by email to Jen Hazard.
Video: Intro to the Food Bank
If you are looking to onboard new staff and volunteers or need a refresher for current staff and volunteers, check out our video “Introduction to the RI Community Food Bank“. This video is a condensed version of our in-person agency orientation to help member agencies provide a basic training to support staff and volunteers who are not part of managing the everyday food program operations. This on-demand training is meant for those who intend to help, yet do not need to be added to your account as an authorized shopper with the ability to place orders or act as a main point person for between the Food Bank and your agency.
Regional Directory & Regional 1-Page Guides
Regional Directory: Comprehensive guide to local community resources, prepared by the Food Bank’s Community Outreach team. Last updated: 2026
Regional Guides: Community resources by county, prepared by the Food Bank’s Community Outreach team. Last updated: 2024
- Regional Guide – Providence County (English)
- Regional Guide – Providence County (Spanish)
- Regional Guide – Kent County (English)
- Regional Guide – Kent County (Spanish)
- Regional Guide – Newport and Bristol County (English)
- Regional Guide – Newport and Bristol County (Spanish)
- Regional Guide – Washington County (English)
- Regional Guide – Washington County (Spanish)
Tool Kits
The Food Bank puts together tool kits for our member agencies on a monthly basis, which include resources on a variety of topics. For Community Resource and/or Outreach questions, please contact Lihna Agostini, Director of Community Outreach.
For more community resources, click here.
Workshops & Trainings
Click the links below to browse the workshops and trainings available to member agencies.
- View our Spring agency workshop offerings
- See our full agency course catalog for all available trainings
General Resources
Below, please find materials from previous workshops and other resources that may be helpful to you.
The goal of the Food Bank’s u003cemu003eAll Are Welcomeu003c/emu003e Campaign is to provide immigration law information as it pertains to guest and food assistance programs, to communicate the rights of immigrants and program staff and volunteers; and to make it clear to people in need that All Are Welcome to come for food assistance, regardless of immigration status.rnrnThis is a fast-moving situation that will change based upon the Trump administration’s actions. This is general information only and not legal advice tailored to someone’s individual situation. We recommend that community members exercise caution and speak to an immigration lawyer about their individual case. The handouts and information provided in this packet are from the u003ca href=u0022https://www.nilc.org/u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eNational Immigration Law Centeru003c/au003e.rnu003colu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/02/Recent-Immigration-Updates-1-24-25.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eRecent Immigration Updatesu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/02/2025.01.14-KYR-What-To-Do-If-Arrested-ENGLISH-Final-JAN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWhat to Do if You Are Arrestedu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/2.-Know-Your-Rights-at-Home-and-at-Work-ENG.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights at Home u0026amp; and at Work (ENGLISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/3.-Know-Your-Rights-at-Home-and-at-Work-SPN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights at Home u0026amp; and at Work (SPANISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/4.-Know-Your-Rights.No-Matter-Who-is-President-ENG.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights…No Matter Who is President (ENGLISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/5.-Know-Your-Rights.No-Matter-Who-is-President-SPN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights…No Matter Who is President (SPANISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/6.-KYR-Protect-Yourself-Your-Family-During-Immigration-Raids-ENG-Portal-only.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKYR – Protect Yourself u0026amp; Your Family During Immigration Raids (ENGLISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/7.-KYR-Protect-Yourself-Your-Family-During-Immigration-Raids-SPN-Portal-only.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKYR – Protect Yourself u0026amp; Your Family During Immigration Raids (SPANISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/8.-Know-Your-Rights-Cards-ENG.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights Cards (ENGLISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/9.-Know-Your-Rights-Cards-SPN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights Cards (SPANISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/10.-Know-Your-Rights-Cards-ENG-SPN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eKnow Your Rights Cards (ENGLISH/SPANISH) – different info cardsu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/11.-CO-Immigrant-Support-Resources-April-2023-ENG.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCommunity Resources – Immigrant Support u0026amp; Resources (ENGLISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/12.-CO-Immigrant-Support-Resources-April-2023-SPN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCommunity Resources – Immigrant Support u0026amp; Resources (SPANISH)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/All-are-Welcome-Poster-ENG.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAll are Welcome signs (ENGLISH) – 8 ½u0022 x 11u0022u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/All-are-Welcome-Poster-SPN.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAll are Welcome signs (SPANISH) – 8 ½u0022 x 11u0022u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/All-are-Welcome-Poster-POR.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAll are Welcome signs (PORTUGUESE) – 8 ½u0022 x 11u0022u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/All-are-Welcome-Poster-RUS.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAll are Welcome signs (RUSSIAN) – 8 ½ ‘ x 11 ‘u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/All-are-Welcome-Poster-Cape-Verdean-Creole.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eAll are Welcome signs (Cape Verdean Creole) – 8 ½u0022 x 11u0022u003c/au003eu003c/liu003ernu003c/olu003e
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/11/2017-Meal-Site-Cookbook.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2017 Meal Site Cookbook.pdfu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/11/2018-Meal-Site-Cookbook.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2018 Meal Site Cookbook.pdfu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/11/2022-Meal-Site-Cookbook-compressed.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2022 Meal Site Cookbook.pdfu003c/au003e
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/12/Food-and-Funds-Best-Practices-2023.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood and Funds Best Practicesu003c/au003ernrnu003ca href=u0022https://www.youtube.com/watch?v=Q-eC8ZASOwou0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood and Funds Best Practices Videou003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/12/SMART-goal-worksheet.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSMART Goal Worksheetu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/12/Back-to-Basics-Timeline-Template-BLANK.xlsu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eBack to the Basics Timeline Templateu003c/au003e
u003ca href=u0022https://www.youtube.com/watch?v=KXln6g8hI64u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWatch First: Volunteer and Staff Capacity Training Videou003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/03/template-order-receiver-description.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eVolunteer Job Description Templateu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/12/Volunteer-Job-Description-Template-Spanish-.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eVolunteer Job Description Template (Spanish)u003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Letter-of-Recommendation-Template.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eLetter of Recommendation Templateu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Community-Service-letter.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCommunity Service Letteru003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/BLANK-Management-Matrix.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eBLANK Management Matrixu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Sample-Management-Matrix.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSample Management Matrixu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/References-Recommendations-and-Recognitions.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eReferences, Recommendations and Recognitionsu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Skill-Building.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSkill Buildingu003c/au003e
u003ca href=u0022https://youtu.be/31B8LzBbleIu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eExceptional Customer Service Videou003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Sample-Guidelines-2018.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSample Guidelinesu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/04/Guest-Registration-FY25.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGuest Registration Form (English)u003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/04/Guest-Registration-Spanish-FY25.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGuest Registration Form (Spanish)u003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Customer-Service.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCustomer Service Presentationu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Customer-Service-Standards-Template.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCustomer Service Standards Templateu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Customer-Service-Agreements.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCustomer Service Agreementsu003c/au003e
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Shoppers-Choice-Models.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eShopper’s Choice Modelsu003c/au003ernrnu003ca href=u0022https://www.youtube.com/watch?v=WaEPypYJk5su0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eShopper’s Choice Videou003c/au003ernrnShopping Lists: Englishrnu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/English-Shopping-List-1.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 1u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/English-Shopping-List-2.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 2u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/English-Shopping-List-3.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 3u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/English-Shopping-List-4.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 4u003c/au003eu003c/liu003ernu003c/ulu003ernShopping Lists: Spanishrnu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Spanish-Shopping-List-1.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 1u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Spanish-Shopping-List-2.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 2u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Spanish-Shopping-List-3.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 3u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Spanish-Shopping-List-4.docxu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDesign 4u003c/au003eu003c/liu003ernu003c/ulu003e
Monthly statistics are an important program requirement for all food pantries, community meal sites, and shelters. For Statistics questions, please contact u003ca href=u0022mailto:hiobrien@rifoodbank.orgu0022u003eHope Indeglia O’Brienu003c/au003e, Director of Community Programs.rnrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/03/Entering-Statistics-Online-English-3.18.26.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eStatistics Instructions (English)u003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/03/Entering-Statistics-Online-Spanish-3.18.26.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eStatistics Instructions (Spanish)u003c/au003ernrnu003ca href=u0022https://youtu.be/qH39kj1SStEu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eStatistics Tutorial Videou003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/04/Guest-Registration-FY25.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGuest Registration Form (English)u003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/04/Guest-Registration-Spanish-FY25.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGuest Registration Form (Spanish)u003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Guest-visit-tracking.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGuest Visit Trackingu003c/au003ernrnu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/12/Spanish-Guest-Visit-Tracking-Sheet.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eGuest Visit Tracking (Spanish)u003c/au003e
TEFAP Information
The documents below are a TEFAP requirement for members accepting and distributing TEFAP food. Most of these resources are available in multiple languages. For TEFAP questions, please contact Kadir Carcamo, Federal Programs Manager.
Click the following links to learn more about the TEFAP program: in English and in Spanish.
View our TEFAP tutorial video here for more details about the program.
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/02/USDA-2026-TEFAP-Self-Declaration-Form-English-Feb-2026-1.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2026 USDA Self Declaration Form – Englishu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/02/USDA-2026-TEFAP-Self-Declaration-Form-Spanish-Feb-2026.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2026 USDA Self Declaration Form – Spanishu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/02/USDA-2026-TEFAP-Self-Declaration-Form-Portuguese-Feb-2026.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2026 USDA Self Declaration Form – Portugueseu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/02/USDA-2026-TEFAP-Self-Declaration-Form-Haitian-Creole-Feb-2026.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2026 USDA Self Declaration Form – Haitian Creoleu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/02/USDA-2026-TEFAP-Self-Declaration-Form-Russian-Feb-2026.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003e2026 USDA Self Declaration Form – Russianu003c/au003e
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/03/AD-3027-USDA-Complaint-Form-English-exp-2027.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCivil Rights Complaint Form – Englishu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/03/AD-3027-USDA-Complaint-Form-Spanish-exp-2027.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCivil Rights Complaint Form – Spanishu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/03/AD-3027-USDA-Complaint-Form-Russian-exp-2027.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCivil Rights Complaint Form – Russianu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/03/AD-3027-USDA-Complaint-Form-Portuguese-exp-2027.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCivil Rights Complaint Form – Portugueseu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/03/AD-3027-USDA-Complaint-Form-Haitian-Creole-exp-2027.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eCivil Rights Complaint Form – Haitian Creoleu003c/au003e
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/7.-RI-Donated-Food-Complaint-Form.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eDonated Food Complaint Formu003c/au003e
u003cp style=u0022text-align: left;u0022u003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/09/WNBR-TEFAP-ENG-2024.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWritten Notice of Beneficiary Rights – Englishu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/09/WNBR-TEFAP-SPN-2024.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWritten Notice of Beneficiary Rights – Spanishu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/09/WNBR-TEFAP-POR-2024.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWritten Notice of Beneficiary Rights – Portugueseu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/09/WNBR-TEFAP-HC-2024.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWritten Notice of Beneficiary Rights – Haitian Creoleu003c/au003ernu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/09/WNBR-TEFAP-RUS-2024.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWritten Notice of Beneficiary Rights – Russianu003c/au003eu003c/pu003e
FOOD SAFETY RESOURCES
Along with our Basic Agreement, all members are expected to follow our u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/11/Food-Safety-Standard-for-Member-Agencies-11.23.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eu003cstrongu003eFood Safety Standard for Member Agenciesu003c/strongu003e.u003c/au003e For questions, contact the Director of Community Impact, u003ca href=u0022mailto:hiobrien@rifoodbank.orgu0022u003eHope Indeglia O’Brienu003c/au003e.rnrnFor an overview of general food safety expectations, review our presentations here:rnu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Agency-Orientation-Food-Safety-Presentation-English.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eu003cstrongu003eAgency Orientation Food Safety Presentation (English)u003c/strongu003eu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Agency-Orientation-Food-Safety-Presentation-Spanish.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eu003cstrongu003eAgency Orientation Food Safety Presentation (Spanish)u003c/strongu003eu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/04/Food-Safety-Trained-Person-Roles-Responsibilities-Eng.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Safety Trained Person Roles u0026amp; Responsibilities (English)u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/04/Food-Safety-Trained-Person-Roles-Responsibilites-Spn.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Safety Trained Person Roles u0026amp; Responsibilities (Spanish)u003c/au003eu003c/liu003ernu003c/ulu003ernFood Bank member agencies are required to have several Food Safety Licenses per the RI Department of Health’s Food Code and the Food Bank’s Basic Agreement and Food Safety Standard. These licenses can be confusing, so please do not hesitate to contact u003ca href=u0022mailto:hiobrien@rifoodbank.orgu0022u003eHope Indeglia O’Brienu003c/au003e, Director of Community Impact, with any questions you may have, or u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Food-Safety-Licensing-Chart.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003efind answers to frequently asked food safety questions.u003c/au003e
u003culu003ern tu003cliu003eMeal site members are required to carry current Food Safety licenses. For the full course requirements, go here: u003ca href=u0022https://www.servsafe.com/access/SS/Catalog/ProductDetail/SSMCT7XONLPROCu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eu003cstrongu003eServSafe Course + Online Exam Bundle + Online Proctoringu003c/strongu003eu003c/au003eu003c/liu003ern tu003cliu003eFor the exam and proctoring only, go here: u003ca href=u0022https://www.servsafe.com/access/SS/Catalog/ProductDetail/SSONLINEXREMu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eu003cstrongu003eServSafe Online Exam + Online Proctoringu003c/strongu003eu003c/au003eu003c/liu003ern tu003cliu003eFood pantries and all other membership types are required to carry current Food Handler certificates. There are two parts to this requirement.rnu003culu003ern tu003cliu003ePart I: Take the online ServSafe Food Handler course u003ca href=u0022https://www.servsafe.com/ServSafe-Food-Handleru0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eu003cstrongu003ehere.u003c/strongu003eu003c/au003eu003c/liu003ern tu003cliu003ePart II: Schedule a training with our staff for Food Bank specific training. Contact u003ca href=u0022mailto:hiobrien@rifoodbank.orgu0022u003eHope Indeglia O’Brienu003c/au003e, Director of Community Impact, with any questions and contact u003ca href=u0022mailto:jhazard@rifoodbank.orgu0022u003eJen Hazardu003c/au003e to register for the Part II training.u003c/liu003ernu003c/ulu003ernu003c/liu003ernu003c/ulu003e
Per our Food Safety Standard, all donations, whether they are dry goods, fresh produce, or cold/frozen products, must be tracked on a Donation Log.rnrnYour agency may choose to use your own logging system, u003cemu003eoru003c/emu003e you can use the u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Food-Donation-Tracking-Log.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Bank’s Donation Log templateu003c/au003e / u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/12/Spanish-Donation-Log.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Bank’s Donation Log template (Spanish)u003c/au003e.rnrnu003cstrongu003eWhen tracking donations, be sure to log the following:u003c/strongu003ernu003colu003ern tu003cliu003eA general description of the food donationu003c/liu003ern tu003cliu003eThe amount donatedu003c/liu003ern tu003cliu003eThe source of the donationu003c/liu003ern tu003cliu003eIf the donation is a cold or frozen product, the temperature at receiving. Cold products must be at or below 41° F and frozen products must be at or below 0° F.rnu003culu003ern tu003cliu003eSince cold foods can harbor pathogenic microorganisms and permit their growth or the production of toxins, special care must be taken to keep them out of the temperature danger zone for as long as possible, the temperature danger zone being between 41° F to 135° F.u003c/liu003ernu003c/ulu003ernu003c/liu003ern tu003cliu003eIt is also important to keep receipts of food donations for food safety reasons. Receipts should indicate the date and time of the donation and include back up for temperatures of any cold food products upon arrival.u003c/liu003ernu003c/olu003e
u003ca href=u0022https://rifoodbank.org/wp-content/uploads/2025/04/FoodFacts-Produce_07122023.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eRaw Produce – Selecting and Serving it Safelyu003c/au003e
u003cstrongu003eDatesu003c/strongu003ernu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/05/What-the-Dates-Mean-2026-English.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWhat do the dates mean? Englishu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2026/05/What-do-the-Dates-Mean-2026-Spanish.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eWhat do the dates mean? Spanishu003c/au003eu003c/liu003ernu003c/ulu003ernu003cstrongu003eFood Storageu003c/strongu003ernu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/07/Basic-Food-Storage-Guidelines-9.21.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Storage Guidelinesu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Food-Safety-During-Power-Outages-1-2022-1.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Safety During Power Outages 1-2022u003c/au003eu003c/liu003ernu003c/ulu003ernu003cstrongu003eFood Allergiesu003c/strongu003ernu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/08/FoodAllergiesWhatYouNeedToKnow-English.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Allergies – Englishu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2024/08/Alergias-alimentarias-Food-Allergies-Spanish.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eFood Allergies – Spanishu003c/au003eu003c/liu003ernu003c/ulu003ernu003cstrongu003eEquipmentu003c/strongu003ernu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Shopping-List-for-Agencies.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eEquipment List for Agenciesu003c/au003eu003c/liu003ernu003c/ulu003ernu003cstrongu003eHandwashingu003c/strongu003ernu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/English-Wash-Your-Hands-DOH.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eEnglish – Wash Your Hands DOHu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Spanish-Lavese-las-manos-Wash-Your-Hands-DOH.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSpanish – Lávese las manos – Wash Your Hands DOHu003c/au003eu003c/liu003ernu003c/ulu003ernu003cstrongu003eOtheru003c/strongu003ernu003culu003ern tu003cliu003eu003ca href=u0022https://rifoodbank.org/wp-content/uploads/2023/06/Special-Clean-up-Procedures.pdfu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eSpecial Clean-up Proceduresu003c/au003eu003c/liu003ernu003c/ulu003e
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